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Frequently Asked Questions
Can I view the actual card(s) before deciding for my final order? In other words can I order the samples? If yes, then how to order for Samples?

Yes, we offer samples of all the invitations available on the website. You can order directly from the website itself. To know more about how to order the samples, you can read our detailed instructions at http://www.weddingcards-online.com/how-to-order-online

How much time it takes for delivery of samples? Can I track the delivery status online?

If you place a sample order, you will get the samples in 3-5 business days after dispatching date. We have tied up with brands like FedEx and UPS which ensures a speedy delivery of your package at your doorsteps.

We send the tracking numbers via email, the same day when the samples are dispatched. You can check the status of your shipments online on carrier’s website.

What is the cost of a sample?

Our samples are generally available at a minimal cost of either $ 2 or $ 4 depending on the card. You can choose either free shipping or paid shipping for the samples.

Will the cost of samples adjustable or refundable?

Please note that the cost of sample/samples are adjustable and not refundable. The cost of up to 5 samples (including the shipping cost, if paid shipping option is chosen) [one sample order] are adjusted in the later bulk order, where the cost of cards and associated printing should exceed $ 150. Shipping charges are excluded from this calculations.

How many sample cards can I choose in one order? Is there any limit to that?

Practically there is no limit to the number of cards you choose in a sample order. We, however appreciate if you choose more because it will give you a fair idea about the correct color and design choices, which will help you out to choose the best as per your requirement.

Do we get our personalized text printed on sample(s)?

Sample are sent blank, without any custom text printing [Though the design printing (as shown on the website) will be there. If you wish to see some printed samples, you can let us know when you place the order, and we will include few printed cards from some previous order so that you can evaluate the printing quality.

If you need your own custom text to be printed on the sample, it will be treated as a CUSTOM SAMPLE, and in that case, a premium fee will be applied.* *please contact our customer support department for the fee /charges applied for a custom sample order.

Do you provide printing as well? What are your printing charges?

Yes, we offer printing services as well. Currently we offer different kinds of printing like Silk screen printing, Foil printing, Flock printing etc. You can check out the details of our printing services at http://www.weddingcards-online.com/printing-services

Our printing charges vary from card to card. These are $ 0.30 to $ 0.75 per card (charged for Min. 100 cards and then in multiples of 50). It includes cost of printing custom invitation text on any surfaces available on inner leaf or inserts and bride - groom name, date of wedding, return address etc. on envelope in single color.

So, how much time it must take for the complete procedure ?
You can select the card(s) that suits your interest to receive as sample and make an order for them. Once your order for sample is received we will ship them immediately. Simultaneous to ordering sample you can send us wordings in the word format. We will start designing the proofs immediately and will follow the complete procedure for proof as described here. So by the time you receive samples to make a decision, Proofs are also finalized. Once you see the sample, finalize the proofs and your payment is thru, we take the job for printing. We will ship the cards immediately after they are ready and will intimate you about the delivery details. 3-5 days : For samples to reach and in the mean time proofs are finalized 8-10 days : For printing (General printing time) 8-10 days : For final cards to reach to you Normally it must take 10 - 15 days for the complete procedure.
Do you provide matching RSVP, Thank You cards etc.?

Yes, we provide matching add on cards like RSVP, Thank you notes, Program Books, Sweet boxes and much more.

What is the procedure for proof?

Proof Procedure:-

Our proof procedure is simple. Once you select the card, you can send us the wordings in MS Word or as a PDF as an attachment with e-mail to info@weddingcards-online.com . We will design the text in suitable font and style and will send back to you the proofs in JPEG image file format. You can have a look on the proof and suggest us the corrections or alterations (if any). In case, if there are corrections we will again send you the corrected JPEG for proof. The process will be repeated till it is final. Only after your approval, normally called GREEN SIGNAL, the job will for printing.

You can refer to Wedding Wordings for wedding invitation text, Wedding Symbols for wedding symbols and Fonts for Wedding Invitations for Font choices.

In case you want the design in a particular font, you can tell us the name of font (or send us the font file as an attachment with e-mail), we will design accordingly.

Apart from English we can print in several other languages. We can print in any language including French, Hebrew, Arabic, Guajarati, Punjabi, and Tamil; as long as you can send us the matters typed in word document and attach the font used to type the material.

What are the font choices I have for my wedding card? Can I use my own chosen fonts?

We have a collection of hundreds of fonts, and shown many of them at our website. You can choose the fonts either from this link: http://www.weddingcards-online.com/wedding-fonts or else can let us know the font of your preference. As we have a large pool of fonts, we can make the proofs using them. In case, if the font you have requested is not available with us, you can send the font file [*.ttf file] attached with the email.

Apart from English, we can print the custom text in any language. In scripts/languages, other than English, you need to send us the editable PDF or MS Word file composed in the original language. [Please note that we don’t use any translation services, so we completely rely on what you send. Please make sure you check the proofs thoroughly before giving any approval for printing].

Can you suggest me wordings for wedding invitation, RSVP card, Thank you card etc.?

We have assimilated different kind of contents, which generally people choose for their invitations. You can check these contents at this link:
http://www.weddingcards-online.com/wedding-wordings/invitations-wordings

The Symbol choice is available at:
http://www.weddingcards-online.com/wedding-symbols/wedding-symbols

Can I add extra page /insert in the card?

Yes you can add as many extra inserts you like or as required according to your program. Please note that the cost of additional inserts, will be additional. Also the associated printing charges and shipping charges will be calculated accordingly.

I wish to use the printing services in my city, so can I purchase the cards without printing?

Yes, you can order the blank cards also. You can place the order for the blank cards directly from the website, by not choosing the option for printing. (By not putting a checkmark in the checkbox –printing required), or you can mail us your request at info@weddingcards-online.com

Can I buy additional envelopes? Do you provide plastic envelopes/sleeves to protect the cards?

Yes, you can buy additional envelopes/ inserts or anything as you many require. Plastic sleeves [PVC Sleeves] are available at an additional cost.

Can I choose the card for any other event other than wedding? Do you provide wordings for that as well ?

Yes you can. As we offer invitations in different styles, you can use them for any other ceremony. We also offer printing services, so we can print any custom text as you may require.

Do you provide printing for the guest names / guest list as well ?

Yes we do provide the printing for the guest names on the cards. The printing charges for the guest names will be additional (charged according to per guest name and his address). You can send us the guest names/list on our e-mail address info@weddingcards-online.com

The cost of individual guest name/address printing is $ 0.60 each envelope.

Can you print the card in two languages, for instance French or Spanish and English?

We can print the cards/inserts in any language. Printing in 2 or more languages can also be done. You can send us the text you want to get printed on the cards as a MS Word or PDF to info@weddingcards-online.com.

Do I have to pay any other additional taxes/levies/duties, other than the shipping charges ?

Yes, VAT, Custom duties, local charges and any sort of charges by bank are payable by you (if applicable). As different countries have different charges for VAT / custom duty / other taxes and are levied by the rules of Customs and Imports, we cannot calculate or charge you for local duties or taxes on shipments outside India.

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